Shipping Policy
Every order is printed after checkout, then handed to a carrier with tracking. The table below is the one reference for how long that takes and what it costs.
Delivery times and rates
| Address | Production | Carrier transit | Expected total | Rate |
|---|---|---|---|---|
| United States | 2–4 business days | 4–8 business days | 6–12 business days | $6.99 for the first item, then $3.00 for each additional item |
| All other countries | 2–4 business days | 12–22 business days | 14–26 business days | $15.00 for the first item, then $6.00 for each additional item |
Expected total = production + carrier transit. We count business days, Monday through Friday, excluding U.S. federal holidays. Pay before 12:00 PM (noon) Eastern Time on a business day and that day counts as day one. We cannot deliver to Sudan, Iran, North Korea, Syria, Ukraine and Cuba.
Reading the table, column by column:
- Production: 2–4 business days. That is how long the print partner takes to print your item, look it over and box it up. Every product type shares this one production time.
- Carrier transit: 4–8 business days to a US address, 12–22 business days to any other country. The clock starts when the carrier takes the parcel and stops at your door.
- Expected total: production and transit added up, which comes to 6–12 business days inside the United States and 14–26 business days everywhere else.
- Rate: the shipping charge on your order, $6.99 for the first item, then $3.00 for each additional item for US delivery and $15.00 for the first item, then $6.00 for each additional item for international delivery.
How we count days
Every time on this page is counted in business days: Monday through Friday, leaving out US federal holidays. If payment clears before 12:00 PM (noon) Eastern Time on a business day, the count starts that same day. Pay later than that, or on a Saturday, a Sunday or a federal holiday, and day one becomes the next business day.
Shipping costs
The rate depends on two things only: where the parcel is going and how many items are in the order. Product type does not change it. Checkout works out the charge from the table above and shows it on a separate line of your order summary. Duties and taxes on international parcels are not part of this charge.
Carriers and tracking
For US addresses, the print partner hands parcels to USPS, UPS or FedEx, choosing the service by the item, its weight and the facility that printed it. International parcels travel with a postal or courier service that covers the destination, and the local postal service often handles the last leg.
Every parcel carries tracking. We email the tracking number when the carrier records its first scan, and Track Your Order explains what each update means.
An order that mixes product types can leave from more than one facility. It may then come in two or more boxes, and every box gets a tracking number of its own.
Where we ship
Our shipping map covers the United States and the rest of the world, with these exceptions: Sudan, Iran, North Korea, Syria, Ukraine and Cuba. Checkout will not offer a shipping option for addresses there.
Customs, duties and import taxes
International orders ship without duties prepaid. Duties, import taxes and customs fees are set by the country receiving the parcel. The person receiving it pays them, most often to the delivering carrier. We cannot quote those amounts, but your local customs office can. A parcel refused to avoid these charges does not qualify for a refund.
Address accuracy
Before paying, read the address back once more: street, apartment or suite, city, and ZIP or postal code. Parcels go to the address exactly as entered. If you spot a mistake, email us straight away; we can correct it within 8 hours of checkout, provided printing has not begun. A parcel that comes back or goes missing after being sent to a mistyped address does not count as lost. See Returns & Exchanges.
Delays outside our control
Severe weather, carrier backlogs, customs inspections and holiday-season volume can stretch transit past the table. If your parcel passes its expected total, let us know and we will ask the carrier to investigate.
Support hours
Shipping questions go to [email protected]. Support hours: Monday to Friday, 8:00 AM to 12:00 PM Eastern Time (closed weekends and U.S. federal holidays). We reply within one business day.